Accessibility Statement

TLC Cleaning is committed to making our website accessible to everyone, including people with disabilities. We believe all of our customers in Detriot and surrounding areas should be able to easily learn about and book our cleaning services online, and we work to provide an inclusive, welcoming experience.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, the widely recognized standard for web accessibility. Our website is currently partially conformant with WCAG 2.1 Level AA, meaning most of the content meets the standard while some areas are still being improved.

To support accessibility, we strive to:

• Use clear headings, readable text, and sufficient color contrast.
• Provide text alternatives for meaningful images.
• Support keyboard navigation and a logical page structure.
• Review accessibility when we update or add content to our site.

Our website is designed to work with current versions of major web browsers and, where possible, common assistive technologies such as screen readers and screen magnifiers. For the best experience, we recommend keeping your browser and assistive tools up to date. Some older browsers or devices may not support all features.

Despite our efforts, some parts of our website may not yet be fully accessible. For example, certain images may be missing descriptions, or some third-party content (such as embedded booking or payment tools) may not fully meet the standard. We are actively working to identify and fix these issues over time.

We welcome your feedback on the accessibility of our website. If you encounter a barrier or have trouble using any part of our site, please let us know by phone at +17014122398 or email at hello@business.com, and tell us the page and the problem you experienced. We try to respond to accessibility feedback within 2 business days and will do our best to provide the information or service you need in an alternative way.